Page 5 - Toucan_Modules

Page 5 - Toucan_Modules_EN

P. 5

(
I
C
c
s

T
f
o
r

I
n
e
i
n
T
e
l
f
a
t
i
o
r
m
o
t
n

1.1. Teleinformatics (ICT – Information
m
i
a
u
u
m
m
n
i
i
g
g
n
i
s
C
C
s
and Communication Technologies)
)
)
m
m
i
e
e
o
o
T
o
o
T
n

e
n
h
h
c
e
n
c
a
o
l
a
c
c
o
t
o
l
n
o
t
i
i
f

a
a
f
m
f

m
i
i
c
s
e
i
i
e
a
i
b
b
c
a
h

o
n
i
f
r
i
f
r
c
g
g
i
i
s
y
y
r

n
s
r

t
t

f
t
e
i
e
s
f
n
n
e
i

a
t
n

a
e
d
d
n
e
d
d
l
n
r
t
o
o
o
o

o
h
e
t
t
o
n
Information and Communication technologies is a broad definition for many different
o
l
n
f
o
c
n
o
i
i
n

n
d
d
i
n
n
e
t
e
o
r
a
i

o
a
e
h
/
e
e
s
s
c
s
f
r
n
p
v
e
s
o
o

t
i
y

a
t
i
e
types of devices / technologies used to provide information for its users and also to
l

c
o
u
d
a
d
l
s
n
o
s

g
o
t
e
e
o
m
o
e
h
e
o
w
e
w
o
p
n
h
a
a
n
e
o
m
h
m
m
d
h
e
e
e
p
a
e
g g e n e r r a t t e t t h e m , , s s t t o r r e t t h e m a n d p e r r f f o r r m a l l l l t t h e o t t h e r r o p e r r a t t i i o n s s s s o m e h o w r r e l l a t t e d w i i t t h
h
d
e
generate them, store them and perform all the other operations somehow related with
e
n
e
h
a
a
o
o
t

t
i
i
e
h
e

.
a
e
k
.

e
e
d
d
D

D
a
k
s
e
s
f
n

f
p
o
o
t
n

s
h
s
s

h
h

s
p

w
y

w
u
u
d
d
y
o
o
n
n
t

n
n
e
p
p
v
v
s
e
r
s
t
g

i
c
c
i
d
g
e
e
r
d
d
i
i
d
e
e
d
e
n
e
d
e
e

e
n
t
e
c

n
t t those activities. Depends on what kind of device is being used, different types of
,
,
v
c
b
f
t
v
s
s
b

e
e
a

f
f

a
i
e
e
n
s
s
i
f

i
o
o
i

i
i
f
o
i
f
o
t
i
i
t
t
i
a
c
e
o
c
v
n
c
m
a
e
activities can be done. Of course, some of them can be very similar but generally there
e
a
e
a a c t t i i v i i t t i i e s s c a n b e d o n e . . O f f c o u r r s s e , , s s o m e o f f t t h e m c a n b e v e r r y s s i i m i i l l a r r b u
m
e
o
d
O
n
h
v
o
e
u
c
e
e
m
b
n
o
b
u
y
b
i
r
i
r
c
c
t
d
t
d

s
s
e
e
s

s
t
t
n

a
a
w
i i is always some distinction between them and different devices are designed to do
e
a
e
e
s
w
s

n
n

m
s
i
i
t
s
t

h
i

w
n
t
d
y
i
e
t
h

a
a
e
a
o

n
n
w
o
l
e

c
l
e
i
i
n

v
v
c
t
n
d
y

t
d
e
n
d
b
b
e
e

s
d
e
s
e
i
e
e

o
a
o
i
e
e
f
f
m
r
m
f
f
e
d
e
a

a
n
C
a
e
c
a
h
v
e
g
d d i i f f f f e r r e n t t t t h i i n g s s a n d h a v e d i i f f f f e r r e n t t a p p l l i i c a t t i i o n . . S i i n c e l l o n g a g o I I C T T h a v e a g r r e a t t
n
h
a
g
n
d
a
n
h
p
n
e
o
a
n
e
S
g
e
v
o
p
n
a
d
different things and have different application. Since long ago ICT have a great
o
e
a
e
c
g
e
f
v
f
s
c
c
y
t
e
e
y
u
u
s

n
e
n
s
e
n
t
t
i
i
e
h
t
c
a
a

g
c
e
i i
o
e
n
influence on tourism industry, some features of it have changed the way the industry

,
,
d

e
u
u
g
d
o
o
o

f
v
u
s
u
e
e
f
m
u
m
u
n

n
a
e

s
f
a
d
s
r
r
m
e
t
h
m

e
o

i
i
t
t
t
n
a
h
a
t
t
e
n

i
i

r
r
f
n
y
y
e
h

e
w
e
s
s
n

l
r
t
a
t
a
o
l
h
w

h
r

d
i
r
a
n

d
i
t

c
promote itself and also how they manage all types of processes to provide a service. It
I
o
s

r
t
e

h
p
a
a
a
l
y

r
m
o
w
s
.
o
o
s
t
s
e
o
e
o

v
a
y
l
e
p
p
s
e
g
e
c
f
s

e
t
v
n
e
a

d
e
t
y
i
n
i
n

e
c
n
c
b
n
i
n
o
o

r
r
i
i
e
i
n
o
t
n
o
t
t
t
e
n
y
d
i
e
e
f
t
a
f
n
n
u
r
u
o
u
g
t
a
o
n
m
u
u
m
o
s
s
B
a
n
u
a
B
l
l
also has a great influence on environment, sustainability and carbon footprint. But
t
t

a
a

t
t

a
n
n
s
a
g
a
a
i
t
b
b
a
i
b
s

,
,
.
v
i
n
e
.
n
e
r
o
o
l
i
t
t
e

n
n
n
l

e
a
r
v
r
r

r
o
f

f
p
p
i
b
e
p
n
a
a
a
w
g
d
o
a
o
d
u
n
o
n
e
n
h
e
before that, it is important to get better understanding of what technologies are
n
h
b b e f f o r r e t t h a t t , , i i t t i i s s i i m p o r r t t a n t t t t o g e t t b e t t t t e r r u n d e r r s s t t a n d i i n g o f f w h a t t t t e c h n o l l o g i i
o
o
c
e
g
e
g
e
h
o
m
e
included in ICT.

o
o
o

o
s
n
o
g
n
n
i
t
t
i
g
e
i
i
l
l
m
e
e
n
m
s
n
t
e

t
i
t
o
o
f
f
i
f
d
t
t
d
f
i
e
s
e
s
f

o
s
f
r
n
o
r
e
c
c
t
n
o
o
n
o
o
s
a
o
e
a
o
a
i
I I Information and communications technologies are extension of information
a
h
e

i
t
o
i
t
m
h
a
m
n
u
e

m
m

a
a
n

n
n
r
r
n
m
i
r
x
c
o
x
c
n
r
n
n
o
o
c
n
n
n
a
a
o
a
c
i
n
i
i
e
e
s
p
s
r
,
u
r
m
t
t
t
,
u
w
e
p
w
e

m
t

T
T
I
u
r
d
m
r
d
I
k

n
n
(
(
m
h
a

h
a
i
i
p
p

)
)

e
e
w
w
o
r
e
o
d
p
p
r
w
e
h
h
c
c
o
n
d
o
n
w
e
e
e
e
s
n

s
n
i
o
o
l
l
t
g
i
t
g
c
v
v
o
o
e
e
e
e
o
o
e
,
s

c
f
s
r
s

c
c
d
d
t
c
e
r
e
f
,

t
o
o
s

l
s
h
h
l
o
o
t t technologies (IT) which uses computers, developed networks, computer software and
u

s
c
s
a
u
e

a
m
t
m
a
a
other digital or electronic devices to manage and transmit information, while ICT is
i
t
t
m
i
m
n
o o
s
s
n
t
t
g

n
g
d
o
i
d
n

e
e
a
a
n
n
o
n
o
t
t
a
a
r
r
o
a
a
i

t
n

l
c
r
i
i
l
i
i
e
c
e
n

i
d

d
l
l
i
d
d
r
a
a
o
o
e
o
i
t
i
t
t
e
e
e
c
a
a
c
m
o
g
m
g

e
e

c
c
r
f
t
e
r
h
h

o
r

r
n
s
f
s
n
o
t
r
r
t
n
i
o
o
e
e
p
h
u
e
a
u
m
o
e
g
e
p
e
o
e
n
e
a
p
c
e
d
h
o
a
d d e f f i i n e d a s s t t h e u s s e o f f c o m p u t t e r r s s a n d o t t h e r r d i i g i i t t a l l t t e c h n o l l o g i i e s s t t o a s s s s i i s s t t p e o p l l e o r r
defined as the use of computers and other digital technologies to assist people or
d
n
o
n
h
o
e
d
g
c
a
o
i
n
d
g
t

m
i
u
a
i
a
c
n
a
s
organizations in accessing, operating, storing, applying and manipulating information. It
l
p
n

e
g
c
n
,
a
s
i
o
t
i
t
l
m
d
v
e

a
f
,
r
e
o
k
e
c
l
s
c
m

o
l
n
n
n
l
r
n
n

c
i
n
i
e
c
h
o
t
g

i
u
a
e
t
n
e
i
h
e
e
e
e
t

o
c
includes all the communication technologies like internet, video-conferences, cell
o

k
n
c
w
n
a
e
w
n
n
e
phones, and social networks. It is also known as connection between audio-visual
o
p p h o n e s s , , a n d s s o c i i a l l n e t t w o r r k s s . . I I t t i i s s a l l s s o k n o w n a s s c o n n e c t t i i o n b e t t w e e n a u d i i o
d
n
o
n
o
e
a
w
o
d
c
o
o
e
e
c
o
n
h
e
o
b
n
a
n
a
a
k
u
e
e
e

p
p
s
m
e
n
n
m

.
f
I
I
technologies and computer or telephone networks. It is hard to define ICT as the
o
s
s
o
.
h
h
f
i
i
e
s

t
t

d
c
c
w
e
t
t
e
t

t
w
o
o
o
k
r
r
k
d
h
h
n
n
o
t
i
i
t

e
T
r
r
C
t

C
a
e
t
a
h
o

a
o
I
I

a
r

t
h

o
r
t
o
e
d
e
n
p
u
l
l
r
r
e
e
p
e
u

n
d
e
s
v
l
s
n

n
e

o
i
v
o
t
i
l
e
t
h
g
g
e
h
a
g
o
r
r
g
o
a
o
v
p
n
n
p
a
e
v
v

p
y
i
p

e
s
s
t
t

d
i
l
d
e
n
n
c
c
n
n
e
e
e
e

y
a
a

i
n
y
i

t
t
i
i
g
g
y
o
c c

o
o
l

g
g
f
f
concept of it is rapidly changing and the technology is evolving every day, but the

r
r
y
y
y
a

c
i
d
c
h

l
a
l
h

d
i
d

y
e
t
n
n
o
o
e
t
h
a
d
i
i
c
h
c

p
o
p
i
i
l
l
o
t
t
m
g
g
e
t
e
a
s
t
i
i
s
s
o

o
i
s
s
i
s
s s simples one might be that it is designed to help people and organizations use

t
t

n
d
i
n
m
m
s
i
i
n
n
s

e
e

i
d
g
o
e
s
a
o
p
p
l
a
l
d
p
p

a
s
g
e

d
a
e

h
l
h

p
p
t
o
o
h
b
n
b
e
e
e
l
h
u
u

d
r
d
t
e

e
n
t
t
t
z
z
o
t
n
e
o
r
n
a

a
n
e
g

g
e
n
i
i
h
a

h
e
e
information in digital form.
a
t
t
l
n
e
h
T
t
h
S
e
m
u
u
l
e
t
e
s

T
e
t
e
e
i
a
e
t
t
s

y
i
s
t
u

r
i
r
f
c
c

i
f

n
s

n
S
t
u
s
n
s

a
i
y
a
i
o
o
t
r
s
h
u
d
s
f

e
e
i
i
d
u

h
f
d
I
m
d
m
m
b
I

f
f

m
w
T T The tourism industry is heavily influenced by implementation of ICT. Since it was first
w
i

y
i
r
r
.
.

p
y

p
c
v
y
s
v
l

y
l
l
t
c
l
o
s
o
t
C
o
a
n
n
e
n
e
n

n
i
o
i
i
i
i
a
i
i
i
r
e
i
C

b
n

i
n
e
d
o

a
w
i
t
a
e
k
t
g

e
t

o
b
a

t
o
n
e
n
h

e
o
n
y
e
w
d

r
h
,

g
introduced, the whole market changed entirely and allow it grow to be bigger than
r
w
d
l
b
e
i
n
n
d
m
h
a
l

r
r
e
h
c
t
t
i
c
g

l
a
g

l
u
e
r
o
e
t
i

d
m
n
e

a
g
m
m
n
a
e
a
d
a
g
k
e
k
r
E
.
t

m
m
s
p

E
r
a
s
a
t
c
c

o
m
o

n
n
i
.
i
g
,
g
r
r

l
l
a
a
e
t
e
y
i
y

n
n
l
i
l
i
e
o
e

f
p
f
o
v
v
m
r
i
r
s
s
c
m
c
m
i
u

i
i

a
n
e
c
c
a
n
n
n
n
n
n
o
e
u
e
o
i
.
t
ever. Especially in terms of marketing, communication and management. The whole
t
t
t
a
e
.
a
n
e e
m
m
d
o
u
c c o n c e p t t o f f I I C T T i i n t t o u r r i i s s m c a n b e c a t t e g o r r i i z z e d i i n 6 d i i f f f f e r r e n t t g r r o u p s s a n d e a c h o f f t t h e m
b
e
concept of ICT in tourism can be categorized in 6 different groups and each of them
h
m
n
o
o
a
n
6
c
p
u
m
o
o
d
a
c
c
o
g
e
h
a
g
e
c
d
n
e
p
e
e
e
a
n
n
e
n
C
d
d
p
s
f
o
s
h

i
a

r
h
t
s
f
o
n
i

w
e
e

r
t
r
m
n
help its users to perform different types of activities with help of different devices and
e
t
n
v
c
r
r
e
e
p
o
t
i
v
t

y
p
i
i
t

t
f
o
i
u
e
e
l
f
a
f

s
f
e
d
e
c
i
e
s
e
f
d

s
w
f
e
software. The categories can be divided as follows:
g

c
t
T
o
s
h
e
n
c
t

.
e
e
e
r
a
o

i
r
a
e
o
· computer technology,
c
m
t
u
p
h
n
e
c
o
g
y
l
o
t
r

c
m
c

m
n
n
o
d
i
e
m
a
i
t
i
o
u
a
· communication media,
t
h
i
m
i
u
n
n
a
e
c
a
l
c
o
n
n

c
,
o
m
· multi-channel communication,
media enabling the recording of information,
· m e d i a e n a b l i n g t h e r e c o r d i n g o f i n f o r m a t i o n
complex information technology (IT) systems,
· c o m p l e x i n f o r m a t i o n t e c h n o l o g y ( I T ) s y s t e m s
c
l
h
o
n
o
.
g
y
a
o
c
i
t
c
u
m
n
i
m
t
s
e

e
e
o
l
n
· t telecommunications technology.
s
s
d
d
e
e

u
t
s
i
t
u
i
f
i
e
e
i
f
s
t
a
i
i
h
l
h
a
Every category has some similarities and distinction but all of them needs some specific
r

r
t
t
t
d
n
n
d
t
l
l
d

a
d

a
s
s

o
i
i
o

l
a
a
l
t

l
c
c

o
o
s
s
s
i

s
n

m
n
i
n

t
e
e
t
n
m
o
o
e
e
m

i
b
e
e
b
i
m
n
n
m
m

i
i
s

s
e
e
a
a
devices or software to fulfil their functions for different type of context they can be used
d
d

c
r
r
f
f

f
f
f
o
o
i
f
i
i
l
l
i

t
h
h
t

e
e
s
s
u
e
d
d
e
u
l
l
f
u
f
f
u
c
n
n
c
u
n
n
t
o
n
n
o
t
i
i
i
i
r
b
e
e
b
r

u
f

f
p
p
e
y
e
e
e
e

y
t

t
n
n
x
x
t

t
h

h
f
f
o
o
c

c
t

t
e
t
t
o
o
n
n
y
t
y
t
e
e
r
r
e
e
n
a
t

o
n

t
e
.
t
u
e
o
e
r
c
o
e
i

c
r
i
i
i
l
g
t

h
h
,
m
l

a
n
h
m
o
n
e

c
o
o

n
k
n
t
d
v
o
u
s
,
e
i in, like tourism, education or health care. Although most common devices mentioned in
l
h
u
m
m

i
d
s

o
A
a
t
r
m
i
c
s
i
n
e
n
r
d
t
i
o
o
e
t
e
e
t
r
p
i
u
n
s
s
e
n
C
o
c

v
t

p
c

e
a

.
I
i

l
a
l

e
u
t
s
B
e
,

a
s
d
s
s
h
e
l

h
m
T
s
d

o
i
r
ICT description are cell phones, tablets, television and computers. Beside that ICT uses
p
e
t
n
f
m
a
u

d
i
r

h
,
a
l
t
e
o
n
c

r
r
o
r
t
s
d
r
e
e
a
o
w
e

technologies like satellites, internet or network hardware and a whole spectrum of
e
n
w
p

t
h
n
e
r
a
k
e

e
t
c
t
o
g
g
c

i
t
i
i

n
n
t
e
e

e
i
i
i
o
a
u
t
u
r
r
t
a
o
f
r
f

w
w
t
r
t
f
h
h
h
t
t
a
a
e
s
s
h
n
e
f
e

s s software that integrates those technologies for the purpose of communication and
e
h
e
n
n
t
o
h
o
o
o
c
t
t
m
m
c
o
o
f
f
e

e
i
i
o

o
s
s
e
s
s
t
t
t
o
e
o

p
l
l
o
t
t
e
c
e
u
c
g
g
o
r
r
p
o
p
a
a
r

p
a
a
h
h

r
n
u
o
o
n
m
m
s
s
handling of information.
9

1 2 3 4 5 6 7 8 9 10