Page 106 - Toucan_Modules_EN
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                  5.5. Case studies
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                  Case study 1. Company X produces food,
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                  especially for the tourism industry

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                  B B
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                  Business sustainability is becoming increasingly important for managers in the modern
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                  economy.  It  can  be  described  as  a  holistic  continuous  improvement  process  that
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                  e e c o n o m y . .      I I t t      c a n      b e      d e s s c r r i i b e d      a s s      a      h o l l i i s s t t i i c      c o n t t i i n u o u s s      i i m p r r o v e m e n t t      p r r o c e s s s s      t t h a t t
                                                                                                    i
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                  i includes the sound management of people and the environment. Business sustainability
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                  i i involves  doing  everything  better  and  more  efficiently.  True  sustainability  must  be
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                  i integrated  into  all  operations  of  a  business  –  from  policy  and  management  to  on-
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                  ground activities such as purchasing, production, and distribution. The development of
                  g r o u n d   a c t i v i t i e s   s u c h   a s   p u r c h a s i n g ,  p r o d u c t i o n ,   a n d   d i s t r i b u t i o n .   T h e   d e v e l o p m e n t   o f
                  a sustainable strategy should be strongly aligned with a business plan.
                  a   s u s t a i n a b l e   s t r a t e g y   s h o u l d   b e   s t r o n g l y   a l i g n e d   w i t h   a   b u s i n e s s   p l a n .
                                                                                            e
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                                  d
                  C C o m p a n y     X     p r r o d u c e s s     f f o o d , ,     e s s p e c i i a l l l l y     f f o r r     h o t t e l l     b u s s i i n e s s s s e s s . .     T h e     c o m p a n y     i i d e n t t i i f f i i e s s     t t h e
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                  Company X produces food, especially for hotel businesses. The company identifies the
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                  pressures in the market that are driving its business to become more  sustainable and
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                  carbon-free. Company X believes that sustainable growth and maximizing shareholder
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                                        r
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                  value into the future are being achieved by considering customer needs and providing
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                  h i g h    q u a l i t y    a n d    v a l u e :    ( d r i v e r    p r o d u c t    q u a l i t y ) .    T h e    c o m p a n y    s h o u l d    s e t    i t s    v i s i o n
                  high  quality  and  value:  (driver  –  product  quality).  The  company  should  set  its  vision
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                  where  it  is  heading  because  the  representatives  of  the  hotel  industry  are  looking  for
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                  sustainable/eco-friendly  solutions  for  their  food  products.  Its  objectives  are  to  source
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                  Being  new  in  the  business,  what  actions  Company  X  can  take  to  sustain  its  business
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                  operations so that it can respond to the needs of customers in the hotel industry, is a big
                                                          e
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                  challenge  and  a  question  mark.  Whatever  sustainable  solution  is  put  in  action  will
                                          i
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                  contribute  to  the  environmental  preservation  of  the  destination  but  the  number  of
                  actual efforts matters for protecting the environment.
                  a c t u a l   e f f o r t s   m a t t e r s   f o r   p r o t e c t i n g   t h e   e n v i r o n m e n t .
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                  Case study 2. Hotel Y surviving in pandemic
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                  Hotel Y, a locally-owned three-star hotel, has been in the tourism industry for more than


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                  25 years, which is located in the city center of Barcelona. The hotel has a small team
                                                                   r
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